Solutions
Highly Available NAS
Storage Area Networks
RAID
Solid State Disk
Information Lifecycle Management (ILM)
Data Archival
Enterprise Email Management
Backup and Restore
Data Virtualisation

Well call us old-fashioned, but we still believe that the best technical support is one-to-one, with a qualified engineer, in real time.
Naturally it's not always possible to achieve that. After all even our engineers have to sleep from time to time, so we do make some support information available here, but you need to be a registered customer to use it.
 

Given we like the telephone, then you need to know that you can reach us on

0870 752-6250
Monday-Friday 09:00 - 17:00

to talk to an engineer and discuss your issue. This is the same number for service callouts. We do also offer 24 hour support to our Gold contract customers, and that telephone number is provided on the contract.

If it is out of hours, or you would just rather document your issue in an email, then this can be sent to us at We'll respond by the most appropriate manner (unless you specify how we need to respond; if it's just a manual we'd just email it) within 4 hours during normal office hours.

(c) Network Attached Storage UK Ltd. 2005
Tel: 0870 752 6250  E:mail: